Support for all
When you invest in a Cintel film scanner, you can be sure to receive the best possible support. Our wide range of support services aim to provide a long term satisfaction with your investment - not just for the first few years, but throughout its working life.
Cintel offers a global support network of help desk support including remote diagnosis, system updates, technical support and field engineers. Our customers rely on us for peace of mind, 24 hours a day, 7 days a week. Ensuring the very best for all of our customers, we have established a network of service facilities and support centres world-wide. Our global support network is staffed with highly competent technical staff, who have been trained in every aspect of the Cintel product range.
For all customers and for no additional charge, we offer:
- Hot-line - 9 hours a day, 5 days a week
- 12 month standard warranty
- Remote diagnosis on most models
- Rapid international turnaround of replacement parts
- Loan parts and equipment during off-site repair
